Thank you for shopping with AlfrescoMart. Below you will find important information regarding our shipping process, delivery times, and order handling.

Order Cut-Off Time
Orders placed before 5:00 PM (CST) will be processed on the same business day. Orders placed after this time will be processed on the next business day.

Processing Time
All orders are processed within 1–3 business days (Monday through Saturday). Orders are not processed on Sundays or public holidays.

Shipping Time
Once your order has been processed and shipped, delivery typically takes 3–7 business days depending on your location.

Estimated Delivery Time
Total estimated delivery time is 4–10 business days.

Shipping Cost
We offer free shipping on all orders within the United States.

Shipping Locations
We currently ship within the United States only.

Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Delays
Please note that delivery times are estimates and may be affected by external factors such as weather conditions, carrier delays, or high demand periods.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages
If your order is significantly delayed or lost in transit, please contact us at support@alfrescomartusa.com and we will assist you as soon as possible.

Contact
If you have any questions about your order or shipping, feel free to contact us at support@alfrescomartusa.com. Our support team is available 24/7.